Swell reduces repetitive communications, allowing you to focus on providing personalized customer service

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Multichannel communication

Swell allows you to communicate with boaters through their preferred channel, in ways that fit their lifestyle.

Managing modern communities is challenging; there are so many different ways that we communicate. E-mails, text messages, phone calls, social media messaging, and more. This is even harder for an organization like a marina that can be a low priority in people’s busy lives full of work, family, and other commitments.

We make sure your boaters get the right messages, at the right time, and in ways that fit their lifestyle.

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Waitlist management and administrative tasks

Swell handles the repetitive activities that rule your day allowing you to focus on the things that improve customers’ experience at your marina.

Administering a marina is full of repetitive tasks. Waitlist requests, making sure boater insurance is up-to-date, chasing boaters to get their boat inspected, and managing boater slip changes are some of what can quickly take over a day.

Swell automates a lot of these repetitive activities while ensuring you’re at the center of the process so you can spend more time focusing on building a happier, healthier, and safer community of boaters.

 
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A happier marina community

Swell helps you build a stronger, happier marina community by grouping boater types together.

A lot of the friction between boaters happens because people use their boats for different things. Some are into sport fishing, some like sailboat racing, some are liveaboards, and some use their boats to spend time with friends and family. 

Swell helps you get families with young children hanging out together on the dock, sport fishers comparing catches over lunch, and racers talking smack across the dock after the race. Happier customers, better online reviews, higher customer retention, and less complaints.

 

Request a Demo

We'll do a brief analysis of your marina and find out if Swell is a good fit for your operations.

 

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Marina Admin

Spend less time on repetitive communications and spend more time providing personalized customer service.

 Dockmaster

Decision making and communications support to help manage the complexity of slip turnover and boater engagement.

Marina Owner

Find missed revenue, reduce overhead and gain a better understanding of what drives your marina business forward.