Swell finds up to 20% new slip revenue by coaching and supporting your staff through the process of slip assignments. The average full marina uses less than 85% of available linear feet, and marinas rarely take advantage of allowable overhangs.
Dock masters deal with a lot of complexity and decision making can get pulled in competing directions. Swell simplifies, organizes and gamifies the process of slip allocation helping dock masters make better, more transparent decisions.
Swell's social considerations in slip assignments help reduce churn and increase demand for your slips with the goal of allowing you to raise slip fees over time.
Accountability and compliance
Marinas are naturally a chaotic, unscheduled environment with a lot of critical details to manage such as boater insurance compliance and boater accounts receivable.
Swell empowers your staff to engage boaters in the moment with things like insurance compliance and overdue bills while they provide a whole new level of customer service.
Boater interactions are time and name stamped so you can recall complete customer service interactions when addressing customer or member issues.
Swell automates a lot of the repetitive administrative activities that prevent staff from providing personalized customer service while providing you with the information you need to make top level decisions.
A stronger relationship with boaters reduces customer churn allowing you to raise slip fees over time. Reducing your risk profile allows you to negotiate lower insurance premiums. Understanding trends and what drives revenue helps you make better investments within the marina.
Request a Demo
We'll do a brief analysis of your marina and find out if Swell is a good fit for your operations.
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Spend less time on repetitive communications and spend more time providing personalized customer service.
Decision making and communications support to help manage the complexity of slip turnover and boater engagement.
Find missed revenue, reduce overhead and gain a better understanding of what drives your marina business forward.